Walmart had to pull out of Germany, losing a billion USD. Why? German customers were put off by smiling, American-style ‘greeters’…

Training and Coaching

We started out as a training and coaching organisation. Although we have expanded beyond this to analysis, research and consultancy, it is still at the heart of how we transform people and organisations for better performance.

For more information about programmes, take a look at the various descriptions under Training and Coaching sub-headings. You can also download some general information here.

For specific programmes you can download as follows:

When Cultures Collide – a general introduction

Fish Can’t See Water – a workshop looking at national v. corporate cultures

China – a culture specific seminar

BRIC – a bird’s eye view of this group of growth economies

We also run some skills-based courses with a cultural angle:

Project Management

Public Speaking

All human enterprises are built ultimately on trust. But how to build trust varies considerably across cultures

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